Data Deletion

Last updated: November 2, 2026

You can ask ZipDrop to delete your data at any time. This page explains how.

Disconnect Instagram

Option 1: from Instagram

1. Open Instagram and go to Settings and activity.
2. Tap Website permissions, then Apps and websites.
3. Find ZipDrop under Active and tap Remove.

When you remove ZipDrop, Instagram notifies us automatically. We then delete your stored Instagram access token and your post drafts.

Option 2: ask us. Email [CONTACT EMAIL] and ask us to disconnect your Instagram account. We will delete your token within 30 days, usually much sooner.

Delete all of your ZipDrop data

Email [CONTACT EMAIL] from the address on your account with the subject "Delete my data". Tell us your name and, if you have one, your Instagram handle. We will:

1. confirm your identity,
2. cancel any active subscription (billing stops at the end of the current period),
3. delete your agent profile, ZIP assignments, Instagram connection, drafts and slide images, and listing data held for you, and
4. email you when deletion is complete, within 30 days.

We may keep billing records that the law requires us to keep. Stripe keeps its own payment records under Stripe's privacy policy.

Waitlist

To remove your waitlist sign-up, email [CONTACT EMAIL] with the email address you used.

Check a deletion request

If Instagram gave you a confirmation code, you can check its status at zipdropapp.com/data-deletion/status?code=YOUR_CODE.

Contact

[BUSINESS ENTITY] Email: [CONTACT EMAIL]